Support.

Write to support@snowmac.app. A real person answers, usually within a day.

Quick answers

How many computers can I use?

1 license = 1 computer. Reinstalling on the same computer is fine. Need to move it? Write to us.

I lost my key.

Get it by email, or write to us with your Paddle receipt.

How do I get a refund?

Within 14 days of purchase, just ask. See the refund policy.

Does it slow my computer down?

It uses about 5–8% CPU while it snows and pauses when you’re away or in a full-screen app. Turn on Battery Saver in the panel for even less.

Manage your subscription

Change your card, see invoices or cancel. Enter your monthly key.