Support.
Write to support@snowmac.app. A real person answers, usually within a day.
Quick answers
How many computers can I use?
1 license = 1 computer. Reinstalling on the same computer is fine. Need to move it? Write to us.
I lost my key.
Get it by email, or write to us with your Paddle receipt.
How do I get a refund?
Within 14 days of purchase, just ask. See the refund policy.
Does it slow my computer down?
It uses about 5–8% CPU while it snows and pauses when you’re away or in a full-screen app. Turn on Battery Saver in the panel for even less.